Privacy Policy
Last updated: 14 September 2026
Peatfire Ltd ("Peatfire", "we", "us" or "our") respects your privacy. This Privacy Policy explains how personal information may be handled when you visit our website, play our games, use our services, or contact us.
Information We Collect
Peatfire does not operate or maintain a customer database and does not routinely collect or store personal information directly on our own systems.
If you contact us, participate in a survey, use one of our games or services, or otherwise interact with us, information may be processed by third-party platforms that provide services to us. The information involved will depend on the particular service and how you interact with it.
Our website may also automatically receive limited technical information, such as IP address, browser type, device information and server logs, where this is necessary for the operation, security or hosting of the website.
Third-Party Services
We use third-party platforms and service providers to support the development, distribution and operation of our games and services. These may include platforms such as Epic Online Services, game distribution platforms, website hosting providers, email providers, survey tools and other technology services.
These third parties may process information in accordance with their own privacy policies and terms. Peatfire does not control the privacy practices of third-party services and recommends reviewing their privacy policies where appropriate.
Where we use third-party services to process information on our behalf, we take reasonable steps to use reputable providers and only use information for legitimate business purposes.
Surveys and Feedback
We may occasionally use third-party services, such as online forms or spreadsheets, to collect feedback, survey responses or other information. We do not use these services to build or maintain a customer database, and we do not intentionally request unnecessary personal information through surveys.
Cookies
Our website may use cookies or similar technologies that are necessary for the website to function, maintain security or remember preferences.
Where non-essential cookies or tracking technologies are used, appropriate consent will be requested where required by law. You can also control cookies through your browser settings.
How We Use Information
Where personal information is made available to us, we may use it only where reasonably necessary to:
- respond to enquiries or communications;
- provide and support our games, software and services;
- improve our products and services;
- maintain the security and functionality of our systems; or
- comply with legal obligations.
We do not sell, rent or trade personal information.
Data Security and Retention
We take reasonable measures to protect information that is made available to us. However, because we rely primarily on third-party platforms and services, information may be stored and processed on systems operated by those providers and is subject to their security and retention practices.
We do not retain personal information ourselves for longer than is reasonably necessary for the purpose for which it was provided, where we have control over such information.
Your Rights
Under applicable data protection law, you may have rights concerning your personal information, including the right to request access, correction or deletion, or to object to or restrict certain processing.
If you have provided personal information directly to Peatfire and wish to exercise any applicable rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements. The latest version will always be published on this page.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Peatfire Ltd
Email: contact@peatfire.co.uk
If you are unhappy with how your personal information has been handled, you also have the right to complain to the UK's Information Commissioner's Office (ICO).